Heritage Home Support Services (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information when you use our website: https://heritagehomesupport.ng.
Who We Are
Heritage Home Support Services provides non‑medical home‑care support to individuals who require assistance with daily living. Our website address is: https://heritagehomesupport.ng.
Information We Collect
- Comments
When visitors leave comments on our website, we collect the information entered in the comments form, the visitor’s IP address, and browser user agent details for spam protection.
An anonymised hash of your email address may be sent to the Gravatar service to check if you use it. After your comment is approved, your profile image (if any) becomes visible to the public alongside your comment.
- Media Uploads
If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors may be able to download and extract this information.
- Cookies
We use cookies to improve your browsing experience. Cookies may be set when you leave a comment, log in to your account, or edit or publish content.
Comment cookies may last up to one year. Login cookies last two days, or two weeks if “Remember Me” is selected. Screen preference cookies last one year. A temporary cookie may also be set on the login page to check if your browser accepts cookies.
If you edit or publish an article, a cookie will be stored in your browser to record the post ID of the article you edited. This contains no personal data and expires after one day.
- Embedded Content from Other Websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content behaves exactly as if you visited the external website directly.
These websites may collect data about you, use cookies, track your interaction with the embedded content, and monitor your activity if you are logged in to their platform.
We do not control how third‑party websites handle your data.
How We Use Your Data
We use your information to respond to enquiries, improve website functionality, prevent spam and fraudulent activity, manage user accounts (if applicable), and maintain website security and performance.
We do not sell or share your personal data with third‑party marketers.
Who We Share Your Data With
Your data is only shared when necessary, such as with automated spam‑detection services or when you request a password reset (your IP address may be included in the reset email).
We may also share data with service providers who help us operate the website, such as hosting providers.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve follow‑up comments automatically.
For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit this information.
Your Rights Over Your Data
You may request a copy of the personal data we hold about you, including any data you have provided. You may also request that we correct or delete your personal information, except for data we are required to keep for legal, administrative, or security purposes.
To make a request, contact us at: info@heritagesupportservices.ng
Where Your Data Is Sent
Visitor comments may be checked through an automated spam‑detection service.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
info@heritagesupportservices.ng