Who We Are

Learn about our mission, vision and the decades of nursing expertise behind Heritage Home Support Services.

Heritage Home Support Services was founded by two retired nurses, each with over four decades of hands‑on experience across three continents. Throughout their careers, they have led clinics, managed maternity hospitals, and worked across diverse health sectors – building a reputation for compassion, excellence, and unwavering dedication to patient care. Their lifelong commitment to healthcare shapes everything we do at Heritage, supported by a trusted professional network of nurses, doctors, consultants, and nutritionists who bring decades of expertise to our clients.

Our Purpose

Mission Statement

To provide compassionate, professional, and reliable home support services that enable individuals to live with dignity, independence, and safety in the comfort of their own homes. We are committed to serving elderly people, adults recovering from illness, individuals with disabilities, and families seeking trusted care solutions across Nigeria. 

Our Future

Vision Statement

To become Nigeria’s most trusted provider of domiciliary care, recognised for professionalism, compassion, and innovation in non‑residential support services. Our vision is to empower communities by improving quality of life, creating employment opportunities, and setting the standard for excellence in home‑based care.

Our Ethos

Core Values & Guiding Principles

Professionalism

We uphold the highest standards in every aspect of our service. From punctuality and clear communication to the way we present ourselves in your home, professionalism guides how we work. Our team is trained, vetted and committed to delivering reliable, consistent support that families can depend on. Every interaction reflects our dedication to excellence and respect for the people we serve.

Compassion is at the heart of everything we do. We approach each client with patience, empathy and genuine care, taking time to understand their needs, preferences and daily routines. Our goal is to make every person feel valued, heard and supported. We believe that kindness creates comfort, and comfort builds trust.

Inviting someone into your home is deeply personal, and we honour that trust with integrity and transparency. Families can rely on us to act in their loved one’s best interests at all times. We communicate openly, respect confidentiality and ensure that every decision is made with care, honesty and accountability.

Heritage is rooted in the values of Nigerian community life: connection, respect and shared responsibility. We aim to be a positive presence in the community by supporting families, promoting healthy ageing and raising awareness about the importance of home support. Our work contributes to a stronger, more informed and more compassionate community.

We understand that every individual and every family has unique needs. Our support is designed to adapt – whether routines change, health needs evolve or schedules shift. We offer flexible, personalised care plans that fit comfortably into daily life, ensuring clients receive the right level of support at the right time.

Integrity guides every choice we make. We operate with honesty, fairness and a commitment to doing what is right, even when no one is watching. Our recommendations are always based on genuine need, not convenience. Families can trust that our actions reflect our values, and that we stand by our word.

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